Here are screen recordings of what I shared just now in the meeting :
How to charge card in Stripe if payment could not be collected in Guesty : https://drive.google.com/file/d/19S5u_WkHVFHpBxdiGU8PSvs6AqnoR3Mq/view?usp=sharing
New process. Scenarios to record in Guesty instead of in guest log
1. Service recovery for refunds. Include note on reason for service recovery e.g. no power, water, etc.
2. Extra payment collection that adds to total booking price. Do not add in Guesty if all of the extra payment should be paid to host. This is because the amount will be profit shared with hosts:
To add to accommodation fare, use "accommodation fare discount". To deduct from accommodation fare, use "accommodation fare adjustment"