Troubleshooting

What should I do if I can't get in touch with my host?
If you’re having trouble getting in touch with your host, here are a few suggestions. But first please bear in mind that you can only contact your host via...
Tue, 9 Jun, 2020 at 5:48 PM
How do I contact my host?
Most hosts and guests are able to quickly resolve issues on their own. Here are the fastest ways to get the help you need before, during, or after a stay:...
Tue, 9 Jun, 2020 at 5:49 PM
What should I do if I break something at the place I'm staying?
Staying with Tiny Away provides an opportunity to stay in unique spaces and connect with our land hosts. This magical experience would not have been possibl...
Tue, 9 Jun, 2020 at 5:53 PM
How do I handle a disagreement with my host after a trip?
If your disagreement is money-related, you can contact Tiny Away to request or send money for things related to your booking. You have up to 30 days after ...
Tue, 9 Jun, 2020 at 6:02 PM
What should I do if I forgot something at a place I stayed?
If you left something behind at a place you stayed, message your host directly for help. If you need to have an item sent to you, you can send your hos...
Tue, 9 Jun, 2020 at 6:03 PM