Troubleshooting
Most hosts and guests are able to quickly resolve issues on their own. Here are the fastest ways to get the help you need before, during, or after a stay:...
Tue, 9 Jun, 2020 at 5:49 PM
If your disagreement is money-related, you can contact Tiny Away to request or send money for things related to your booking. You have up to 30 days after ...
Tue, 9 Jun, 2020 at 6:02 PM
Staying with Tiny Away provides an opportunity to stay in unique spaces and connect with our land hosts. This magical experience would not have been possibl...
Tue, 9 Jun, 2020 at 5:53 PM
If you’re having trouble getting in touch with your host, here are a few suggestions. But first please bear in mind that you can only contact your host via...
Tue, 9 Jun, 2020 at 5:48 PM
If you left something behind at a place you stayed, message your host directly for help. If you need to have an item sent to you, you can send your hos...
Tue, 9 Jun, 2020 at 6:03 PM