Most hosts and guests are able to quickly resolve issues on their own. Here are the fastest ways to get the help you need before, during, or after a stay:

Get answers in the Help Centre

In the Help Centre, you’ll find immediate answers to questions about popular topics including bookings, refunds, reviews, payments and cancellations. This will answer your questions quickly. 

Contact our land host

Resolve an issue on your reservation by communicating with the land host directly. This is often the quickest and easiest way to find a solution. Upon booking, you will receive the contact details of the land host. Send a message to your host, or try calling them. 

Contact Tiny Away

If you still need help, we are here to assist. Go to our contact page to get help by phone, email or chat.